Archive for February, 2019

Ways To Stay Positive When Assisting Angry Clients

by Kelly Kirkham

In every business, there will always be a small percentage of people who are unhappy with your products or services. Even if a company does everything right, there will always be someone who disagrees. The crucial part of any organization is how you handle unhappy clients. Every disgruntled response received from a client creates an…

Understanding Reseller Hosting Package Specs

by Kelly Kirkham

As an industry leader in reseller hosting, we have often noticed that the number one cause preventing potential hosting resellers from joining the industry is a gap in hosting vocabulary and knowledge. It can be intimidating to research hosting companies and find yourself buried in technical jargon. Many potential resellers quickly become overwhelmed and abandon…

Do You Have A Backup Of Your Reseller Website?

by Kelly Kirkham

If you’ve ever lost your mobile phone or experienced total laptop failure, then you most likely know exactly why it is important to create a backup of your reseller website. Technology is great, but sometimes things do go wrong. Websites can be hacked, updates may not achieve the desired effect, and malware can strike at…

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Best Practices For Protecting Your Domain Names

by Kelly Kirkham

Domain names are valuable assets. While they aren’t physical objects you can hold in your hand, the necessity of your domain name is most deeply felt when something happens to it. If you happen to have an entire portfolio of domains, the threat of misuse is even greater. This is why we have created a…

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